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P2D's hosting is provided by Rackspace. With more than 4700 customers in 80 different countries and over 8600 servers under management, it is one of the largest managed hosting companies in the world. Their world-class facilities, multi-homed network and 'Fanatical Support' have earned them the reputation as the premiere provider of managed hosting solutions. Their network is home to companies such as Microsoft, PricewaterhouseCoopers, Canon, KPMG, and Accenture.
| Network Quality : |
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| Rackspace’s network is ‘Cisco Powered’, having passed Cisco’s compliance audit for security, redundancy and speed. Indeed it is one of only a handful of hosting companies in the world to have this status. The ultra secure and redundant network is built exclusively on hardened Cisco Systems routing, switching and security equipment. The fully switched network is regularly audited for security by Cisco. It is also regularly tested from both inside and outside the network by Rackspace and third party security specialists. |
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| Connectivity : |
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| Rackspace utilizes connections to multiple bandwith providers to ensure that data reaches the end-user in the fastest, most efficient manner possible. There are peering arrangements with local ISPs to allow fast delivery of data. |
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| BGP4 Routing : |
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| It runs the Border Gateway Protocol (BGP4) for best case routing. The network employs Cisco GSR 12000 class routers running HSRP (N+1 hot failover) to ensure that data can be routed even in the event of a router failure. The BGP4 protocol is a standard that allows for the routing of data sent out from the network. Each packet of data is evaluated and sent over the best route possible. Because of the redundant network architecture, data may be sent via alternative routes even if they are being delivered to the same end user. Should one of the network providers fail, data leaving the network is automatically redirected through another route via a different provider. |
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| Guaranteed Delivery : |
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| Providers are paid to ensure all data is delivered to the end-user. Because there are Service Level Agreements with its providers, they are able to guarantee that all data will leave the network at full speed. |
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| Bandwith Utilisation : |
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| The network currently has plenty of excess capacity, even during peak hours. This allows for even the largest spikes in traffic. Network connectivity and new routes are always being added in an effort to make sure content is delivered to users as efficiently as possible. A low bandwith utilization also allows for maximum uptime, even if one of the providers has an outage. |
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| Network providers : |
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| Security : |
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| There is a multi-layered approach to network security. The first line of defence from malicious network activity is a proprietary intrusion detection system. The IDS is a host-based system that constantly monitors server network connections to detect malicious activity. If suspicious network activity is detected, a team of security specialists is immediately notified and deployed to investigate the activity. SecureNet, the customer security portal, provides up-to-the-minute detail on the security of the hosting
environment as well as late-breaking news about security exploits and exposure to them.
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| Data Centre : |
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| The data centre has been engineered with fully redundant connectivity, power and HVAC to avoid any single point of failure, and is staffed 24 x 7 by highly trained technical support personnel. And because the data centre is not open to the public, only a handful of level-three technicians are allowed in close physical proximity to the servers. Multiple levels of security are employed to ensure that only Data Centre Operations Engineers are physically allowed near the routers, switches, and servers.
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| Security procedures are as follows : |
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